American Express Complaint - Cardmember since 1998... (BS)
I was another relatively long-time 'member' of the AMEX family of cardholders... I say, "was", because AMEX recently canceled my account. Mea Culpa: I used my card for business travel, and often charged upwards of $6,000 - $8,000 a month. A recent divorce put me in a very challenging position, but I continued to make payments until I once went almost 30 days late. I paid-in-full, and briefly got my charging privileges back, but learned the card was no longer valid when out on a business dinner. (embarrassing to say the least!). More so, because I relied almost exclusively on AMEX.
So, after 10 years, and more than $350,000 in paid charges, I was dropped like some kind of loser. They even kept my balance of some 80,000 points to add insult to injury.
AMEX... don't need them, and never, ever, will again!
More Reviews on American Express: