Chicken Express Complaint - Worst Service Ever
PARIS, TEXAS -- This was the most awful place yet. We had just gotten done trick or treating and it was an hour before closing. when we went in the girl at the register had mad look on her face like she did not want us there. Then we placed our order and waited for our drinks but she ran to the back. Finally another girl walked up and we had to ask her for our drinks and she also had an attitude. In the meantime while waiting for our food I was observing the crew all flirting with what looked like the manager, they were all taking pictures and laughing (having a great time, but not with the customers).
Another family then entered the resturant and they got pretty much the same service. OK, everyone got there food and we settled in our and the other family's drinks were sweet tea, after 3min of eating I looked over and noticed the girl at the register dumping the tea down the drain, needless to say she did not even ask the customers if the would at least like some more before pouring out.We had to go back to the counter for silverware and so did the other family.
Well, the crew was all having fun with themselves, but the guys that looked like they may have been the cooks (I have nothing bad to say about those two guys). We again went to the counter to get a to go box and asked for 3 she gave us one and ran off so I had to stand there and wait for someone to walk by and ask for more. Needless to say this was my first time there since it opened here and this will be my last. We had no problem with the food, it was good eats, but those kids need some coustomer service training.
I work at a nearby restaurant and if we ever treated someone that way boy would we be in hot water, I am the manager and its my job to make sure my customers don't get treated that way, that is why I picked up on several of the things someone else might not have. IT WAS JUST THE MOST AWFUL SERVICE I'VE EVER HAD.