Circuit City Complaint - Worst Service Ever - Sold Me A Product That Lasted A Week And Wouldn't Take It Back!
YUMA, ARIZONA -- I purchased a 50" flat screen plasma from Circuit City on Aug 12th. I was waiting for a remodel to get done and mounted the TV to use for the first time on Sept. 19th. (it sat untouched until then) It worked great for 1 week and then on Sept 30th while watching it we heard a loud pop and the TV went dead. I took it back to circuit city with my receipt to exchange for a new one (I didn't ask for money back) they told me since it had been more than 30 days they couldn't exchange or refund. I went through 2 supervisors and then the general manager and still they said sorry can't help you. I was floored. A major company like circuit city wouldn't stand behind a product they sell that only lasted 1 week! They were so rude and could care less about my issue. I called the manufacturer and still they haven't sent anyone to fix it.
I hope Circuit City goes out of business like I've read about because they don't deserve to be in business.