Plasmaster Complaint - Didn't Send Right Item I Paid For...

Review by SD_DVC on 2008-11-03
BROOKLYN, NEW YORK -- Let me start off by saying these guys are a bunch of crooks!!! After I placed my order they called me to confirm everything was OK. I opted to upgrade my shipping service while I was on the phone with them.. About an hour later they called me saying they had a special upgrade they wanted to offer me. They told me I could get the newest model of the TV I was ordering at a discounted price. I went ahead and upgraded. They sent me an invoice with all the updated info and proceeded to charge my account. I received the TV about 6 days later and when I opened it the box I could noticeably tell it wasn't a new set and at closer inspection of the model number I saw it was the original model I ordered and not the upgraded one I had purchased.

I tried contacting them but they refused to return my emails and when I called they acted like if I didn't know what I was talking about and stating all there TVs were brand new.

I'll never purchase anything from these guys again and I hope someone put them in there place...
Comments:1 Replies - Latest reply on 2008-11-03
Posted by Anonymous on 2008-11-03:
There is a lot of bad press about this company. Did you contact your credit card company?

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