American Airlines Complaint - Delayed
MIAMI, FLORIDA -- First impressions are important. On Oct. 19th, 2008 this was ours: our 7:15pm flight is delayed till 8:30pm. Then our 8:30pm aircraft gets grounded somewhere; just not here. At 8:45pm. the unsure AA boarding agent announces the new gate shuffle; clear to the other side of the airport. Next the new delay notice and expected time of departure becomes 10:45p.
Finally, a plane arrives but doesn't get cleaned. And at last; six hours later, we depart on our 1st & last return portion flight with American Airlines.
We spiritedly would not and could not recommend this airline because we were not impressed!