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Bunk Bed Superstore Complaint - Does Bunkbed Superstore Even Exist?

Review by chrisdrink on 2008-11-06
CHARLESTON, SOUTH CAROLINA -- I ordered a Lea Bunk bed from Bunk Bed Superstore, totaling $999, nearly a month ago and it still has not shipped. I have tried emailing 5 times and each time was prompted that I would get a response with in 3 days. I have yet to get one. I have tried calling the 1-800 number and found they no longer service current orders through that number. You have to rely on their online status page for information. And the status page is where I sent the emails! I am fed up with the company and their lack of response. I read a similar complain on my3cents and decided I should go ahead and add my complaint as well.

DON'T BUY from Bunk Bed Superstore! Google really should remove their approval of their site from their search engine!

Tomorrow I am going to call the 1-800 and follow the prompts for a new order and see if I can't get a live person on the phone to take my complaint!
Comments:3 Replies - Latest reply on 2008-11-07
Posted by Anonymous on 2008-11-06:
Have they charged you yet?
Posted by Sam Smith on 2008-11-07:
Did you pay for it? Stop payment and buy from someone reputable. Call the cc company and stop payment.
Posted by Principissa on 2008-11-07:
If they charged your card, charge back, now. Before it's too late. Stop payment immediately.

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