Staples Complaint - Hard To Do Business With...
COLONIAL HEIGHTS, VIRGINIA -- Staples continually is making it harder (or less friendly) to do business with them.
The current issue is that they have recently changed their policy on returning used ink cartridges for a $3.00 credit. Now, instead of getting an instant credit, you MUST sign up for their rewards card and the credit will be issued as a coupon go for use in the store at the end of the month.
Except for the fine print.... you can only turn in 3 cartridges at a time for a $9.00 total credit. They will only issue a coupon for amounts over $10.00. Any unpaid balance "expires" at the end of the year.
Now, with the fact that I turned in three today, and then have to sign up for it, it means that I most likely won't get any more "credit" between now and the end of the year - or in other words, they got the cartridges and will not have to pay me the money.
Why even bother with this mess.... That is why I never wanted to sign up for their silly card anyway....
Besides this, every single time I ever go into use their copy shop, it ruins my day.... there is always an issue.... always. And no help either.