Ruby Tuesday, Inc. Complaint - Ruby's Served Rotten Food
RALEIGH, NORTH CAROLINA -- First of all, I want to get this out and may take this public as well as lawsuit. I was served a steak meal at Ruby Tuesdays in Raleigh, NC on Dec. 26, 2005. With the meal included a rotten potato in which I did not know it was rotten. It was full of sour cream and butter and I could not see it was rotten. I usually eat a whole plate and this was the first thing I had eaten that day. My stomach began hurting before I could finish my meal. I had taken one last bite of the potato in which I could tell something wasn't right at that point. I began to move the sour cream and butter and found there was a black core through half of the potato and I had eaten more than half of it. My stomach was hurting and I already felt nausea.
There were witnesses to the incident and the management was informed. The waiter came and promptly removed the meal and stated we would not be charged for the meal. The management did not come to the table to check on me and instead stated all they needed was information. On the way out, I promptly informed the manager that he was unprofessional and noted his lack of checking on the customer. His name is Josh Bruce. I went to the emergency room and was seen by a physician. I was given some anti-bacteria medicine and prescriptions for pain medicine. I was unable to get the prescription filled due to financial reasons. I called Ruby Tuesdays for their assistance in my medical treatment and was told their potato did not get me sick. THEY ARE CRAZY!!!!!!
I would encourage the management staff at Ruby Tuesdays to order up a rotten potato and eat it and see how they feel afterwards. I've had stomach pain all week as one anti-bacteria pill did not kill all the germs. I called Ruby Tuesdays to ask some specifications on how the potato was cooked. I was asked in a rude manner if this was a joke and they could not give me any information. Later they did tell me it was cooked at 375 degrees in oven and not wrapped in foil. They went on to say that I would not get anything from this and they would not pay any medical bills. I'm still working on this issue but I wanted to let people know just how Ruby Tuesdays handles their customers. I know I will never dine there again. I'm also considering painting a vehicle with slogan "do not eat at Ruby Tuesdays, they service rotten food." They don't realize I am a consumer who will not stop until they admit their mistake.
The cook should have caught that the potato was rotten when they cut it. Anyone reading this, if you know of a good attorney please let me know. Again, don't take your business to Ruby Tuesdays. Also wanted to add there were witnesses to the incident.
1/01/2006 10:34 AM