Nardy Honda Smithtown Long Island Complaint - Bait And Switch Tactics
SMITHTOWN, NEW YORK -- My recent experience at Nardy Honda in Smithtown Long Island is an example of car sales tactics at their lowest. I went into the dealership to lease a 2009 Honda accord Ex-l coupe. I had been shopping around and received prices anywhere from 430.00 a month to 357.00 , 15,000 miles, sign and drive.
After being shown around the showroom and the lot, the salesperson identified the auto and color I wanted. He logged me into the computer, and came up with a price of 339.00, 12,000 miles, sign and drive. The internet price on the four door was 209.00 with money down, averaging to 290.00 per month on a lease. I realized I would be paying more for the two door and the fact that it was an EX-L. I said that 339.00 seemed a bit high, but how about 319.00. After waiting 15 minutes while he and his manager "worked the numbers" he came out and said my manager said he will split it with you.
We settled at 324.00. I was delighted to be finally getting this car after two months of shopping and negotiating at a fair lease price that was not based on an overinflated purchase price.
I handed them my credit card after signing the worksheet and they charged my card for 391.00 which included motor vehicle fees. After another 15 minutes of waiting while they did this procedure...the salesperson walks out with the charge receipt. Five minutes later, the manager walks out and says "I can't give you that car for 324.00, I thought you were getting the four door." I looked at the worksheet which read two door and described the vehicle. The manager than said, you can have the two door for 374.00 if you want it. The old "bait and switch."
I stood there with my mouth open...I never thought this was possible. He went in and voided my transaction when I said that everyone was clear that I was negotiating on the two door and didn't want a four door. You can't make this stuff up. Has anyone ever had this happen to them??
Everyone I have shared the story with added their own three cents...that if I hadn't gone in there alone AND been a female...it wouldn't have happened.