Staples - 1540 SW 8th Street - Boynton Beach, FL 33426 Complaint - Beware: Managers Lie!
BOYNTON BEACH, FLORIDA -- On November 8, 2008, I called the Staples located at 1540 SW 8th Street in Boynton Beach, Florida to ask if they had Windows Vista Home Premium.
They said it was in stock and was $129.
When I got there and bought it, it was $255. After saying, "Hey, wait a minute! That's not the price I was told" the manager (a woman) came out and said she quoted for an upgrade price and was wrong.
She gave me $40 off the product (making it $215) (Note: It is still even cheaper on Amazon than with their discount).
I reluctantly paid for it and took it home. Upon arrival. I saw the seal was broken (it was used). They gave me the 32 bit version of Windows Vista. (Windows Vista has 2 disks available, a 64 bit version and an older 32 bit version).
The 32 bit version is sold at even much further discounts on the internet. It is an older product. Few people want it. The 64 bit version does both 64 bit and 32 bit. Nevertheless, I couldn't use the 32 bit version for my machine.
So the Staples at 1540 SW 8th Street in Boynton Beach, Florida did the following:
1) Uses 'bait and switch' tactics by offering low prices to lure you in.
2) Sells you pre-used products that are outdated so they make higher margins.
This clearly shows a store management with an extremely low ethics and care to the customer.
My suggestion, stay away!
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