Syntax Brillion Informative - Company Not Cooperating

Review by tomass on 2008-11-09
CITY OF INDUSTRY, CALIFORNIA -- I purchased an HD TV on 3-15-08 .I discovered it had a hot chasis in September Of 2008. It was picked up by a delivery contractor shortly after. It sat in a warehouse for at least 5 weeks.It was supposed to arrive to its destination on October 6Th 2008. In which a new TV would be shipped upon arrival. I was told they were having a fued with the delivery company and the date was changed to the 14th of October 2008. It never made it on the 14th. After calling numerous times. I was able to get it delivered on October 31St 2008. I've been calling every day since and being put on hold for a half hour at a time. It just doesn't look to promising or I wouldn't be complaining.

They said absolutely no refund. I called the BBB and they were told by Syntax that they would honer the warranty. That was a month ago.

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