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Whirlpool Complaint - Gas range - Roper gas range

Roper gas range - Complaint
Review by tossonac on 2004-01-06
PHILADELPHIA, PENNSYLVANIA -- We have a Roper(whirlpool) gas range that spontaneously shuts off while baking. This has happened more than ten times in the past year since purchase. The service people have no idea how to fix it, and the company refuses to stand behind their products and issue either a replacement or a refund. Is there a lemon law for appliances because this one surely is a lemon. My family will never buy Whirlpool or Roper again.
Comments:
Posted by Anonymous on 2004-01-06:
Please have your appliance/connections checked out by a professional. More and more appliances are equipped with safety features now, that automatically go into effect when there is a problem, hazardous condition, or danger. The fact that it is spontaneously shutting off could possibly be saving your life.
Posted by seattleGirl on 2004-11-27:
I have had exactly the same problem with my whirlpool gas range (SF367LEKQ). I've had every part replaced at least twice and I've had the electrician rewire and verify the ground on the outlet that the range is plugged into. There has to be something fundamentally wrong with this range. I agree with you that I will NEVER purchase another whirlpool product. But, I'm out 700+tax on my range. Has anyone had any success getting anything out of whirlpool?
Posted by bzgirl on 2006-10-18:
I also have a Whirlpool that has the same issue. The oven burner was replaced by this service person. We will see if that works. It is my understanding that a "service bulletin" was issued by Whirlpool for this defect. My model #SF387LEGW
Posted by operator on 2007-01-22:
My Whirlpool oven is a nightmare. Sometimes it heats up and other times it doesn't. I will never, ever purchase another Whirlpool item again! I tell everyone I know to never purchase Whirlpool appliances. They are junk and the company does not stand by its product. They are not customer friendly at all!! I will be replacing all my Whirlpool appliances in the very near future with a different brand.

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