VRBO Complaint - Vacation Rental House
GILBERT, ARIZONA -- [The] owner of the residence on 1000 block of N. Sparrow St, Gilbert, AZ, is a poor reflection on how VRBO attempts to conduct its business. After repeated complaints that he had not refunded our security deposit, he finally said he sent it. Weeks later, after further complaints, he said he would reissue a check. He took the cost of the stop check and the overnight express delivery of the check, for a total of $60, out of our refund. Why was it that he had to charge us for these issues? Why was it that he had to send the check in the most expensive way possible, after dragging his boneless heels for MONTHS? I will never do business with that shady man. He is to be pitied.
We are to be reimbursed $60. Thanks for listening. Now, can you do something to help us? Thanks, T.S.