McDonald's Corporation Complaint - Cheated At McDonalds; Caught Them Red-handed
SANTA BARBARA, CALIFORNIA -- I was CHEATED today at the McDonalds in Santa Barbara, store number1556, upper State Street. It was a DELIBERATE attempt to cheat me out of two cents. Well, just two cents you say? Big deal. But it is not the 2 cents; it is the principle that everybody in America, or around the world is now not safe from being cheated. McDonalds has blown its trust; no longer can one expect honesty from any McDonalds. That's it. You have surrendered the right to our trust. You hired a kid cashier who committed four mistakes:
1) Knowing that he was running short on change in his drawer, he failed to anticipate a need to replenish his supply of change.
2) When my change came to $3.02, he gave me three dollars and closed his drawer, expecting me not to notice that he had DELIBERATELY short-changed me, and hoped I would walk away unawares. When I asked where the rest of my change was.
3) He lied, said he could not open his drawer and had to 'borrow' two cents from the guy next to him. When I confronted him about my missing change.
4) He tried to tell me that he had NOT cheated me, thereby LYING to my face, even though it was now painfully obvious to all within earshot. I asked for the manager, and instead they sent a female assistant manager, as if I would not notice. She confessed she was only an assistant and pointed me to the back, saying the manager was in a meeting.
I said I'll wait, until she motioned me into the back room, to see the manager. When I got to the back, the part owner, told me I had to leave the back part, which I did. I did not receive an apology until I had to ask for it, which leaves it insincere and hollow. I only got my two cents due me when I had to ask for it, since he was not volunteering to rectify my change, which leaves it insincere and hollow. If the guy was insisting he had NOT cheated me while only giving me three dollars back, then why did he eventually give me the two cents due? Doesn’t jive. He was lying to my face. McDonalds has lost its innocence, for all its pretense of a safe environment for your kids, and ostensible wholesomeness. THEY CHEATED. That's it.
No remorse, no correction, they couldn't care less. Part Owner insisted it was "an honest mistake" (hogwash) even though the kid closed his drawer knowing he owed me two cents, waiting for me to walk away