Window World Of Cincinnati Complaint - Poor Workmanship - New Entry Doors And Gutters
CINCINNATI, OHIO -- I contracted with Window World of Cincinnati to replace gutters on the front of the house and to replace front & back entry doors.I have ended up with the worst mess I have ever seen. The gutters and downspouts were just thrown together using big sheet metal screws. They did come back and did some caulking on the leaks in the gutters. These gutters would of looked better and wouldn't of leaked if rivets had been used. My front door was replaced with some kind of a half frame replacement door instead of a full frame prehung door. The threshold on this door is so high it presents a tripping hazard. The installer did not use a level or square on the door , just threw it in the opening and screwed and nailed it in. They sent another installer to work on the door. It is some what better but the top hinge is still in a bind which will wear it out. This front door and frame looks like crap and comes with a big scratch on the corner of the door.They did use a prehung door on the back door after the half frame door they brought in first wouldn't work because there was no place to screw the door frame flange to. The gay in charge wanted the installer to run a circle saw up the wall cutting a groove to stick the door frame flange into.
They had no idea what was back there and there would nothing holding this side of the frame except the flange in the groove. The doors themselves are good quality and it makes me sick every time I look at this mess of doors and gutters.