Circuit City Complaint - Rude And Obnoxious Store Manager In Bellevue, WA Store
BELLEVUE, WASHINGTON -- Last night (11/13/08) I wanted to buy a Sony 400 disc DVD player. I went to Circuit city in Tukwila. They told me these DVD players are not carried by circuit city but he checked and found two open box items in Bellevue store. So I called up the Bellevue store and ask the sales guy if he has everything and he said yes it is complete with remote etc.
Well, I drove 25 miles and when I got there they did not have remote or anything else even a cable to go with it. Instead the store manager (Nelsen) who sounded very irritated and unruly told me he will sell a universal remote at 50% discount. I said shouldn't I just go and buy a new unit which will cost me exactly $50 more than you are asking me, and get a new unit with all the papers, cables, remote etc? I told him he is being very unreasonable when they asked me to drive 25 miles to the store on false pretense.
Next thing I know he was yelling at me like I am wasting his time and told me that is all he can do for me.
What a jerk and ungrateful employee of Circuit City.
by the way I had totally opposite experience at the Tukwila store where they wer polite and very helping.