Wal-Mart Complaint - Pharmacy Inefficiency
SALISBURY, NORTH CAROLINA -- I recently changed my prescription service from Eckerd Drugs to Wal Mart in Salisbury, NC, thinking I would get better and quicker service.
My doctor called in a prescription for myself and my husband on Jan. 7, 2004. When we got to the store to pick them up, there was a line of people waiting. Two ladies in front of me, with baskets full and loaded from shopping in the store, proceeded to have the clerk check all these items out along with the prescriptions. This to me is not an efficient way to get the people waiting on medicine checked out.
Why were they not told to take the other items to the front to be checked out? Checking out groceries and clothes at the pharmacy is inexcusable! CVS is looking pretty good right now.