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Piedmont Hospital Complaint - Bad Business Practices

Review by mwixson on 2008-11-15
ATLANTA -- Following a sonogram at Piedmont Hospital, I never received a bill for services. I had been sent to this hospital by my gynecologist, who said her machine was "old" and didn't work well. Piedmont took my insurance so I didn't check to see if this second sonogram was covered. Well, it wasn't, but I never knew. I never received a bill and didn't think twice about it. 5-6 months later I began to receive round the clock calls from a collection agency Piedmont uses to collect debts. I called Piedmont to get a bill or information on this debt that I had no knowledge of. They refused to send me a statement of the debt. The collection agency refused to send me evidence of this debt. Piedmont never sent the bill and sent it straight to collections.

They never made any attempt to contact me, although all my current information was in their files and the files of my gynecologist. I wonder if this is typical of their business practices?
Comments:4 Replies - Latest reply on 2008-11-16
Posted by Principissa on 2008-11-15:
No it's not. Send the collection agency a letter certified/return receipt demanding proof of the debt. By law they are required to prove to you that you owe this debt.

Hopefully one of our members DebtorBasher will comment here, she also has some very helpful links on her online blog on this site for people in your situation.

Posted by DebtorBasher on 2008-11-15:
A collection agency can not refuse to send validation of a debt they are trying to collect on. Go to my blog and click on the link...you will find some form letters that you can use for "Debt Validation"...send it to them by certified mail with return reciept...they have 30 days to send you the validation. If they don't, you can sue them for violating the FDCPA. If they are CONTACTING you or leaving multiple messages at the same phone number in one day, that is a violating of the FDCPA also. You can send them a cease and desist letter...also found on that same link...again, it's very important you send it certified/return receipt. Good luck and keep us posted.

Also, if you have insurance, you can still file this with your insurance company.
Posted by jenjenn on 2008-11-16:
You also may want to check with your insurance carrier to see how the claim denied. If it denied w/out member responsibility, the debt may not even by yours. If that is the case the hospital would have to write off the balance.
Posted by jenjenn on 2008-11-16:
On another note, if this was a repeat scan because the other one was poor quality, you could try to appeal the decision with the insurance company. (if it denied as your responsibility)

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