Piedmont Hospital Complaint - Bad Business Practices
ATLANTA -- Following a sonogram at Piedmont Hospital, I never received a bill for services. I had been sent to this hospital by my gynecologist, who said her machine was "old" and didn't work well. Piedmont took my insurance so I didn't check to see if this second sonogram was covered. Well, it wasn't, but I never knew. I never received a bill and didn't think twice about it. 5-6 months later I began to receive round the clock calls from a collection agency Piedmont uses to collect debts. I called Piedmont to get a bill or information on this debt that I had no knowledge of. They refused to send me a statement of the debt. The collection agency refused to send me evidence of this debt. Piedmont never sent the bill and sent it straight to collections.
They never made any attempt to contact me, although all my current information was in their files and the files of my gynecologist. I wonder if this is typical of their business practices?