Ace Hardware - Bellmore Home Center Complaint - Don't Shop There!!! - Ace Hardware in Island Park, NY
ISLAND PARK NY,11531, NEW YORK -- While shopping in Ace Hardware in Island Park, NY 11531, I could not believe what I saw... The Store Manager (I believe his name is John), told a employee's mother " Only pay for the little things you have in your cart, the mirror (it was along door mirror)is on me". I was shocked!!
I guess Ace is the Helpful place, yea they help you walk out with free stuff!!! Then I went back to the same Ace Hardware on Sat Nov 15, 2008 (it was the 20% off bag sale and I wanted to start my christmas shopping) and I saw an employee being lead out of the store by another store manager named Andy and he's yelling at her" Get of the store, you have to leave, get out now, you must leave now!!"
I couldn't believe what I was seeing!! The employee was saying I need to get my handbag and this Andy guy just keept yelling at her "you must leave now". While all this was going on the other store manager John was doing a dance down the main isle singing "another one bites the dust, another one bites the dust", He then stopped at the paint conter and was talking to another young associate saying "now if I can only figure out how to get rid of theresa". I couldn't listen anymore this john person is so rude, This wasn't the frist time that I heard him yelling at the associates, He's nasty, he uses profanity on the floor, I was so upset not only for me but for the female employee, I left my items and walked out of the store and went to Another Ace in Rockville Centre NY the people at that store were great, Helpful, funny and very, very knowledgeable. The store manager a young guy named John was more than eager to help every customer who walked into the store, even though the store was busy (being the bag sale and all), all the employee's very very upbeat everyone says hello (which is something that you never hear in Island Park),it was a pleasure to shop there. I will never go back to the Ace Hardware in, Island Park, NY and I will be writing a letter to Ace Corp. in Ill.
I want to find out who owns this store and tell them just what I think of their store Managers!!. I hope that they remember the old saying " A bad story travels faster than a good story". I will be telling my friends not to shop there!!