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Prestige Fence Company Complaint - Still Have Not Heard From Them

Review by vanrooy55 on 2008-11-17
GREENFIELD, INDIANA -- Oct 7th of this year we put $931.00 down for a fence for our back yard. The quote from owner was that it would be started and done 10 days to 2 weeks. When we had not heard from him for over 10 days I started calling and emailing when finally his wife emailed back saying “he had emergency surgery that first week, and our fence would be started within 2 weeks of when my check cleared.” My check cleared my account Oct 14th. He then emailed saying he will call me. I asked about his crew doing the work and he claims he has to be there.

So I waited for another week and had not heard from him so I started emailing and calling again with no response. My Husband and I on Thursday the 30th went to his business where we found out then it was he home. He was very irritated with us coming there but as we explained we thought we were coming to a business and not a home. He wants to get better so we asked for our money back so we can get someone else to do the fence and of course he said “no, you can take me to court”. I said “I don’t want to go to court I just want my damn fence” which made him very angry and he got up out of the chair and got in my face and told us to leave so we turned around and left.

I sent him an email when I got home apologizing for my cursing and a change that we have been wanting to tell him but can’t because he won’t respond.

As of today we still have not heard anything from him or seen the utility people which do not have us scheduled to come out.

We finally had to go with another company just so we could get our fence in before it got to cold.

I sent him a certified letter on Monday the 10th requesting a refund or we will go to court and still have not heard from him.
Comments:3 Replies - Latest reply on 2009-04-30
Posted by Anonymous on 2008-11-17:
If you have a contract to install the fence then read it over to see what your options are. If no contract, then sue in small claims court.
Posted by Bob F on 2008-11-30:
vanrooy. I have the same problem with Copley. Can you email me at rpollock109@yahoo.com ? Anyone else with this same problem, let me know.
Posted by Signal 100 on 2009-04-30:
To Whom it concerns:

Hello I too have been a victim of Mr. Copley (Coley) I recently filed a police report and I am compiling my case against him so that the investigators can pursue Home Improvement Fraud charges against him but they haven't tied any of our cases together and that is why nothing is getting done on him. I am asking that you contact me and that way we can get the ball rolling on him and ensure that nobody else has this happen to them. Please contact me either by email at jtreynolds79@yahoo.com. If anybody else is a victim of his feel free to contact me as well. Thank you and have a good day.

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