AccessAmerica Complaint - Travel Insurance Company - Do Not Use This Company
SARASOTA, FLORIDA -- I purchased Travel Cancellation/Interruption Insurance when I bought a RT ticket Sarasota, FL/Seattle, WA from Continental Airlines. After I purchased this RT ticket Continental Airlines stopped flying to Sarasota by the time of my return trip. They would only take me to Tampa an hour north of Sarasota. The only way I could get home was by a limousine service which was $85.00. Continental Airlines would not reimburse me for this expense so I filed a claim to AccessAmerica for this amount. I was refused payment since they said they do not cover IF AN AIRLINE CANCELS YOUR FLIGHT OR STOPS SERVICE TO YOUR DESTINATION.
Be aware of this since they stated to me that their insurance DOES NOT COVER TRAVEL ARRANGEMENTS CANCELED BY THE AIRLINE, CRUISE LINE, OR TOUR OPERATOR.