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Woodforest National Bank Informative - Employees / Procedures / Accounts - Everything
Everything
HOUSTON, TEXAS -- First of all, when you are depositing a large check and Woodforest wants to put it on hold the reasons are as follows: either you don't have enough in the account to cover the check if it were to charge-back (because you don't know if the check is really good or not and neither does Woodforest) or it is a new check presented to the account. When ever Woodforest needs an over-ride, we do not call a manager always. It is because new tellers have certain limits to ensure they do their job correctly and efficiently and they have to check certain things about the account. Everyone has a different limit, it is there to protect you and the bank so that people don't write 9,000.00 Dollar checks and get away with it. Woodforest does have depository ATMs but they are not on every single corner.
Yes some of the tellers are young but they are trained very thoroughly and when we make a mistake the teller will always fix them or go to someone higher for advice about a decision. I used to work for Woodforest and Woodforest is a very understanding and great bank. There are 24 hour locations in Texas.
Yes some of the tellers are young but they are trained very thoroughly and when we make a mistake the teller will always fix them or go to someone higher for advice about a decision. I used to work for Woodforest and Woodforest is a very understanding and great bank. There are 24 hour locations in Texas.
Comments:
Posted by Principissa on 2008-11-17:
Isn't this written in the little brochure that comes with your account? Oh wait, nobody reads those, they just use them for throwing out old gum and then write complaints on here because the mean bank held their check.
Good post! Again, read the papers that come with your account. Listen to princi, she's right. :)
-my new subliminal advertising.
Good post! Again, read the papers that come with your account. Listen to princi, she's right. :)
-my new subliminal advertising.
Posted by KenPopcorn on 2008-11-18:
Yes you are indeed right Prinni, but beyond that, by law, a banks funds availability policy must be posted prominently in each branch. If the bank chooses to extend the hold, they are required to give written notice of the hold, stating why it was placed, and when the funds will be available.
Posted by yoke on 2008-11-18:
I thought the bank laws only applied to certain people, LOL.
Good Post, thank you.
Good Post, thank you.
Posted by madconsumer on 2008-11-18:
not much info, but what little there is, is common sense of banking.
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