Sears Informative - Don't Buy M/A From Sears
BENTON CITY, WASHINGTON -- I had the cap program for about 21-22 years and they no longer offer it. They have been trying to get me off it for years as you can have 40 items on it for one price if I remember right the last time I renewed it it was about 1300.00 a year. They want to sale you M/A for each item. Will I thought it was over this year so I called in Dec. 07 to renew it. I was told it was good till April of 09 and not to worry as someone would call or mail me at renewal time. Well I went sears to drop off my vcr to get fixed. They told me it expired Apr 08 I called the M/A office they said that was right I didn't receive any calls or mail after talking to about 4 different people. With all kind of excuses they said to bad. Well this is one way to get people off it.
The service is awful on top of it They don't come when they say they will and if they do you always have to wait for parts for weeks DON'T TRUST SEAR AS THEY ARE LIARS.