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SPCA Upstate NY Inc. Complaint - Bad Customer Service Can Make Another Animal Not Have A Great New Home

Review by standsup tall on 2008-11-18
QUEENSBURY , NEW YORK -- When I called I realize through talking I was donating money to another organization but both of them served the same purpose. I was letting her know I was concerned about the hours but wouldn't be able to make the hours she was very rude. Stating to me she wouldn't let me adopt a pet. I then asked for her name. She hung up on me. Then when I called back another lady answered I asked her. I then still couldn't get her name or the new person answering the phone or any one else to talk to. they hung up again and stated that if I called back they where going to call the police on me.

I felt disrespected and undermined. I wasn't treated with respect and wouldn't NEVER EVER BUY A ANIMAL FROM THEM. I RATHER GO TO ANOTHER ORGANIZATION. THIS HAPPENED 11/18/08 11:45-12 PM
Comments:13 Replies - Latest reply on 2008-11-19
Posted by BobJohn on 2008-11-18:
You couldn't make it to the shelter while they were open and then... I think there is a lot missing here.
Posted by Hugh_Jorgen on 2008-11-18:
It feels like we came into a complaint in progress - there's something missing.
Posted by jktshff1 on 2008-11-18:
yea, what in the world are you talking about?
Posted by madconsumer on 2008-11-18:
huh?
Posted by Anonymous on 2008-11-18:
I know that I may be a little slow, but I couldn't make any sense of this post.
Posted by Principissa on 2008-11-18:
Did I miss something? I hope the poster comes back and explains this better.
Posted by Anonymous on 2008-11-18:
The poster claims that - shelter animal hung up rude money donated same organization 2 adopt police hang up never.

And it all happened earlier today.
Posted by Anonymous on 2008-11-18:
LOL C20!!! STOP IT!!! :)
Posted by cherpep on 2008-11-18:
I kept expecting this post to say they hired a mouse, since they couldn't get rid of it.
Posted by Starlord on 2008-11-19:
The ASPCA is not in the business of selling animals. Watch Animal Cops on the Animal Planet channel, and get an education on the work of this fine organization. BTW, the ASPCA was the first group to fight for child labor laws when no one else would speak up for kids being injured and killed working in sweatshops Get your facts straight before you start denigrating a fine organization like the ASPCA. The money you give when you adopt an animal is not to purchase the animal, but is to help offset the cost of operation. You adopt the animal, you do not buy it. They cannot just give you the animals and continue to do what they do.
Posted by Principissa on 2008-11-19:
I didn't think a shelter sold animals, I thought they adopted them?

Star I've seen that show you're talking about. I couldn't watch it after I saw them bring in a dog that someone threw gas on and lit him on fire. That will stay with me for a very long time. The fact that the person who did it is still breathing angers me to no end.
Posted by Ghost of former member on 2008-11-19:
Why did they keep hanging up on you? The full story, please.
Posted by Anonymous on 2008-11-19:
I think the moral of the story here is you didn't qualify to adopt a shelter pet and you were pi**ed.


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