Quincy Auto Service (Manager) Complaint - Safety Concerns & Bad Service
QUINCY, MASSACHUSETTS -- When going in for an oil change, fluid assessment and tire rotation I was told by the OWNER who is also a mechanic that I should ALWAYS put my best tires on the front of my car. If I actually drove a FRONT WHEEL drive vehicle I can see why some might think this. However, I drive a RWD vehicle and after I specifically told the owner this I was then told once again "You ALWAYS put your best tires on the front of any car for steering". This is flat out incorrect and is a very SERIOUS safety concern for anyone who has this business rotate their tires. I told the owner to rotate diagonally as one should and did not take his advice. However, what led me to finally file a complaint is the following ...
The same oil change performed on this day was not performed entirely correct either. Approximately 1 month after the oil change when I was checking the oil in my car, I found the oil cap was missing. It was either never put back on never screwed on tightly (hard to believe the latter). While this may sound minor, just imagine for a moment puddles in the road, sand, dirt ...all the nasty stuff which can get into an engine compartment while driving around.
Seriously, this mechanic should not be in business!