Centurytel Complaint - Ripoff - Internet
CAROL STREAM, ILLINOIS -- I am 56 years old and have never complained to the BBB until today. How Centurytel stays in business is beyond me. They are Thieves and scoundrels. I purchased 1year sub. for 280.00 internet service for my stepson so he could e-mail and web-cam his month 3000 miles away. They billed me 25.25 the first couple months, then it went to 57.50, I called three times, finally got fixed (so I thought) I have paid them over 600.00. I canceled in Oct. they are still billing me, one gal called me a liar, she said they never had a 280.00 special, now they are going to charge me 200.00 for early cancellation, or I get a bad credit rating from them.
I hope they go bankrupt, but the money they make from us working people, it's unlikely. STAY AWAY FROM CENTURYTEL.