Dunkin Donuts Complaint - Rude Employee's and Manger
BOSTON, MASSACHUSETTS -- I recently went into a DD in Boston, and frequent this location while taking my sister in for her chemo treatment. I went into this location on many occasions and always seem to have awful service, the employee's their don't seem to care about the customer's, lets just say they will get to you when they get to you.
Well this day I went in and asked for 2 coffees and a ham and cheese flatbread, and a donut for my niece. I then noticed they had a sale on the pound of coffee's (2 for 11.99), so I wanted to also get that, I then was going to pay with a credit card and this completely messed up the coworker who needless to say was not American...
I usually do not have a problem with people and their languages? But this was bad... Then the boss came over and realized she rang my order up wrong and was charging my CC $28.67 ?????? WHAT!
He then was very rude to me as well and now I realize I could go on forever about this place but moral to the story I would never go back, oh and he also told me it would take all day for him to take this stuff off my CC so I could pay cash instead of re-ringing my stuff again and running my card ? So instead he ended up leaving the charge on my card and paying me the difference in cash, which he also did not understand that why should I pay extra finance charge for her mistake... crazy crazy place I WILL NEVER GO BACK THEIR AGAIN!!