North American Bancard Complaint - Why Hasn't Anything Been Done About This Company?
North American Bancard Complaint
How this company continues to lie and steal from small businesses is unbelievable. Is anybody interested in trying to do something about it? If you’re interested please give me a call 717-763-1573 my email is email@example.com maybe we can get a “Class Action Suit” going against them or gather enough complaints to attract the attention of the Attorney General.
In June of 2006 – I spoke with a salesperson that said he could save our company a lot of money processing credit cards; after a few months I realized that we were paying more then ever, I called customer service but they had the attitude that they could care less about what the salespeople say to sign up new customers.
Fed up with all of the fees being charged I stopped using their service in June 2008, my bank account is still being debited every month for $35 (5 x $35= $175) with no service being provided. On November 18th, 2008 I called to cancel the service and was told that I would be charged a $295 early termination fee because my 3 year contract wasn’t up (the salesperson lied) and that I needed to send back the Hypercom T7P (salesperson said I would own it after 1 year) or I would be charged an additional $495. I no longer have the Hypercom T7P because it wouldn’t work with the new credit card processing service, believing that I owned it because it had been over 1 year; I traded it for a new unit. Since I no longer have the unit I offered to send them a brand new (Hypercom T7P) which can be easily purchased for between $110 and $150, the customer service representative said I couldn’t do that and that I would have to pay them the $495.
$295 + $495 + $175 = $965 with no service being provided!!!!!