American Express Complaint - The Cancellation Of Credit By American Express
Oh boy, like a lot of others, after 15 years of loyalty to American Express and paying the annual platinum fee (with a perfect payment history) and a very high credit score, they cancelled my ability to carry over charges on a card that is paid off completely. They did this by nasty form letter talking about how I had credit problems. I literally have perfect credit and my credit report looks beautiful. Very low debt to income ratios. I have no other credit cards so now I am actually applying for a new card so I can cancel this one. I used my Amex for everything, every single bill, every grocery, all travel was on the card. They left me on hold for over an hour and then Jennifer in their credit group rudely told me I had credit problems and that I did not understand how to read my own credit report!
They are obviously falling apart and now they will have lost me for life. I am not the one with the credit problem, they are.