Juniper Credit Card Complaint - Lost Payment And Their Lack Of Help

Review by LizabethG on 2008-11-20
PITTSBURGH, PENNSYLVANIA -- A month ago we sent in a payment (on a Barclay Bank of New York bank draft) with the payment coupon included to the correct address. SO far they can't seem to find it. And every time I speak with their customer service people, in the Philippines by the way, I get a different story. How can a Barclay's credit card lose a Barclay's draft? Now they say it may be a week to ten days before they have an answer.

I will be so glad to see the back of them and all credit cards. Will stick with my debit card in future ... which is from a small local bank that actually knows my name when I walk in the door!

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