Complaint - Be careful when considering this site!

Review by Anonymous on 2001-05-07
I placed my first order 12/1/00 just one $50 item as a trial (after all when can you get somethng for nothing)? Delivery was FAST almost overnite, customer service was reachable by phone, they answered emails--and I did get rebates on my first 2 orders at the time expected---so I kept buying! Most stuff was as advertised but some was real junk. Then they started to become unreachable and playing their game, changing order status from received to pending then to expired. They actually did respond to my letter at Planetfeedback and changed status on the item from expired to complete and assigning a check date. Several others have check issued 4/18 but I've never received them----quite a few other checks were supposed to be issued in April and have not been. When I emailed about this last week they did respond in 2 days saying they would "investigate" this matter. I really don't expect that I am going to get all my rebates back (over $5000) but I think they should be stopped ASAP because they are turning up all over the net at this point and their business must really be booming since so many sites look like they are endorsing them.
Comments:2 Replies - Latest reply on 2000-11-27
Posted by techlore on 2001-05-24:
I checked out the Cyberrebate site. The pricing on most items is anywhere from 100 to 300 percent markup. For instance, the had a plain IBM 2 button mouse for sale for over $100.00. Price on IBM site? $20.00. A Kensington mouse pad for $60.00 that sold for $13.00 on the Kensington site. These folks probably should be investigated for consumer fraud. Complaining to the companies who have their advertisement doesn't work either. I complained to and they sent me a very nice letter saying they aren't responsible for CyberRebate's pricing.
Posted by Anonymous on 2000-11-27:
i purchased some things from cyber rebate as well and never received the rebates. The products came and of course i was billed for them. But I won't purchase again from their site

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