Maaco Complaint - Unsatisfactory Autobody Repair
CAPITAL HEIGHTS, MARYLAND -- As a consumer from your state, I felt it was my responsibility to bring to your attention the following incident.
My name is Damien Chaplik and I had collision repair services performed at Maaco (111 Westhampton Place Capital Heights, MD 20743). Unfortunately, I have had unsuccessful attempts at rectifying ongoing issues with this company.
My vehicle was involved in a minor accident and was dropped off at Maaco on December 15, 2003 for services. Maaco had my vehicle for almost one month and failed to perform adequate repairs. My rear brake light and turn signal do not work, making me a hazard on the road and endangering my personal safety. Although I have paid in full for my services, Maaco refuses to assist me any further. I have failed in my attempts to get the name and number of the owner of this franchise to voice my concerns, and the staff has been less than helpful. The individual that I have been dealing with is the manager Mr. Louis Choporis. I would appreciate any assistance that you can offer in this matter, and I thank you in advance for your time.
As a resolution, I would like the following:
I would like to have my vehicle properly repaired in a reasonable amount of time. My insurance company provided rental services for the 'usual and customary' time period, and refuses to extend rental coverage for this ongoing dilemma.
Please contact me if you need more details regarding this incident.