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US Cellular Complaint - Deceitful Business Practices - Contract and Services
Contract and Services - Complaint
US Cellular...LIES!
This company underhandedly duped my wife, brother and I into getting new phones with our newly resigned service plans. Little did they tell us that the smartphones we chose required a data plan that they would not let us out of as long as we had the smartphones(which we now own) activated. So...not only did we buy the phones (at a cheaper prices..yes) but got us into a plan for $25 a month per phone for the data along with the service. The phone in question is the Moto Q. The same one in which Sprint and a few other carries said they did not require data plans for. Multiple US Cellular representatives told me "all carries require data plans with their smartphones..." Untrue! US Cellular is now telling me..to put is simple..."too bad".
Listen to my warning...don't be fooled by enticing plan prices. They con you in to such obscured plans that they end up making the money they want with lies and confusing contract... BUYER BEWARE!!!!
US CELLULAR LIES!!!!
Funny thing... they have billboards up in my area say... "US Cellular..WE CARE" ...ya right!
About themselves!
This company underhandedly duped my wife, brother and I into getting new phones with our newly resigned service plans. Little did they tell us that the smartphones we chose required a data plan that they would not let us out of as long as we had the smartphones(which we now own) activated. So...not only did we buy the phones (at a cheaper prices..yes) but got us into a plan for $25 a month per phone for the data along with the service. The phone in question is the Moto Q. The same one in which Sprint and a few other carries said they did not require data plans for. Multiple US Cellular representatives told me "all carries require data plans with their smartphones..." Untrue! US Cellular is now telling me..to put is simple..."too bad".
Listen to my warning...don't be fooled by enticing plan prices. They con you in to such obscured plans that they end up making the money they want with lies and confusing contract... BUYER BEWARE!!!!
US CELLULAR LIES!!!!
Funny thing... they have billboards up in my area say... "US Cellular..WE CARE" ...ya right!
About themselves!
Comments:
Posted by Davenport on 2008-11-22:
Do you have anything in writing that says you owe 25 dollars a month for the data plan? If so, did you get it when you signed up? Either read the contract or if no such paper exists, dispute it with them.
Posted by justcuz3993 on 2008-11-22:
Why would you buy a data phone if you didn't want to use it for what it's designed for?
I looked on the US Cellular website and nothing says you have to have a data plan if you have a Smartphone.
I looked on the US Cellular website and nothing says you have to have a data plan if you have a Smartphone.
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