Sirius Satellite Radio Informative - Poor Customer Relations
I have enjoyed satellite radio for two years. Less than a year ago, I upgraded my radio to the SL 100 portable. The reception when not in the vehicle is poor at best, however, I do enjoy listening on my way to work. I wanted to purchase a home kit, but Sirius no longer offers the SF 100 or its home kit. When I asked if I could upgrade, I was offered no consolation nor would they provide me any consideration for selling me a radio that should have been sold as a closeout.
I feel the company should be able to offer some consolation for misleading their product. I am seriously considering canceling my account when it expires.