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Sirius Satellite Radio Informative - Poor Customer Relations

Review by keukalen on 2008-11-22
I have enjoyed satellite radio for two years. Less than a year ago, I upgraded my radio to the SL 100 portable. The reception when not in the vehicle is poor at best, however, I do enjoy listening on my way to work. I wanted to purchase a home kit, but Sirius no longer offers the SF 100 or its home kit. When I asked if I could upgrade, I was offered no consolation nor would they provide me any consideration for selling me a radio that should have been sold as a closeout.

I feel the company should be able to offer some consolation for misleading their product. I am seriously considering canceling my account when it expires.
Comments:1 Replies - Latest reply on 2008-11-22
Posted by Slimjim on 2008-11-22:
In all fairness, that radio is two years old. It could have been discontinued only 3 months ago for all you know.

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