Toys R Us Complaint - Babies R Us Return Policy
LONG BEACH, DISTRICT OF COLUMBIA -- I purchased a Medela Comfort fit nursing bra. I brought the item back to exchange it (with the receipt). The item was exchanged and upon trying it on again it did not fit. The second time I went back with the same receipt they did not have a smaller size to exchange it with and indicated that I did not have the correct receipt for the item. It is the only receipt I had. You must understand my frustration. I spent $40 on a bra that I can't fit into because it's too big. This was absolutely ridiculous. I had the receipt. I was willing to buy a more expensive bra but wanted credit for the first purchase. What absolute horrid customer service.
I do not know how they can survive with such rigidity in their policies toward good paying customers that pay their bills. I will never shop there again.