Spirit Airlines Complaint - Deceptive Fare Practices - Look Before You Click!
I found an incredible air fare on Spirit Airlines from Orlando to Miami and decided to give them a try. After selecting the flights you wish to book, your credit card is charged. [Read the fine print on the terms and conditions because you have to accept them each time you move forward through the booking process...a definite red flag!] You are asked if you wish to prepay your luggage. [If you choose to do so, you click on the terms and conditions and your card is charged separately.] Next, you select your seat...only to find out that seats are an additional charge that range from $7 - $20 each way...Yes, OUTSIDE the charge for the flight.
I called the airline to see if I could cancel because this is the most ridiculous thing I had ever heard. They said it would be a $90 charge and the rest would be issued as a flight credit. When I complained about the deceptive way they advertise the fares and charged extra for a seat, they really didn't care and reminded me that I had accepted the terms and conditions. [I will definitely read them more closely before I make ANY online purchase!]
I will take the flight next month, but the posted $100 round trip ticket ended up costing me $170. I will never fly this airline again. I will tell everyone I know about it.