Discount Tire Complaint - Rip Off Ad For Free Tire Repair
2150 E SEMORAN BLVD, APOPKA, FLORIDA -- Discount Tire Stores are the only company that advertises FREE TIRE PLUG/REPAIR. I am a single woman and recently had my back rear tire go flat due to a large nail in it. Called a friend to come and inflate it and he told me all about how Discount Tires will fix it for free. I made it there as quickly as I could before the air ran back out. I asked how much to plug a tire. Its FREE MA'AM! He grabbed a clip board and as he walked to the car, before he even got near the flat tire in the back, began to tell me that all of my tires were in bad shape. the two on the front are 3 month old brand new expensive Bridgstones! I asked him to just look at the nail in the back tire so he could know which one needed to be plugged. He then pointed to some tiny cracks on the side of the tire, not even close to where the nail was! Then he said,"it wouldn't be safe to plug it" ???!!! I asked why, he said "It just wouldn't", I asked why again, he walked around the car again ignoring me. Then he told me "Well it just wouldn't be safe" I was irate now, and explained that the air was running out, was he going to fix it or not?!!!!!!! He said very sarcastically "No, I cant". I asked if he would at least fill it with some more air, so I could get to a reputable tire store up the street, he pretended not hear me and walked back into the store.
That was that! I WILL NEVER EVER DO BUSINESS WITH DISCOUNT TIRES AGAIN, I WILL TELL EVERYONE I KNOW OF THEIR UNPROFESSIONAL DIRTY TACTICS TO GET PEOPLE TO BUY NEW TIRES, especially when they see a real fish - a single woman who doesn't know what to do. To fix tires for free is unprofitable so they advertise it, get you in there, tell you your tires are crap, you better get new ones right now before you get killed etc etc. If thats the only way they can make money, I find it disgusting and ignorant. I did go next door to TIRES PLUS, they didn't say a word, fixed it with a smile, I gladly paid 22.00 and was on my way. If the ignoramus who refused my business had done this, I just may have gone back after the first of the year and bought new tires for the back of the car.
Stupid stupid stupid management and staff.
THERE IS NO SUCH THING AS A FREE LUNCH PEOPLE! I learned my lesson... STAY AWAY FROM DISCOUNT TIRES.