Forever 21 Complaint - Terrible Quality - Quality of Merchandise
MANCHESTER, CONNECTICUT -- I have been to Forever 21 three times and out of those three times, two of my purchases have broke or have ripped within a couple days of purchase. The stuff they sell is cheap, but do not be fooled. They SELL it cheap because it is MADE cheap.
I purchased a necklace my second time there and it broken within the next day. Recently, I went back and bought a wallet, which ended up ripping on it's own. When going back with my receipt to see if they would exchange it, they replied no and that they do not accept "damaged items". If they do not accept them, why do they sell them?
I had no problem with the people who worked there; however the quality of clothing and other merchandise is considerably lower than other stores. I would highly recommend that you do not shop at this store.