Dell Computer Corporation Complaint - Promising Incentives To Purchase
We wanted to purchase a laptop with Windows XP. Having done a lot of internet searches, we decided to talk to several different manufacturers to see what was offered. When we talked to a Dell sales rep., he said if we purchased a Dell Laptop using a Dell Preferred Account, we would receive a $100.00 gift card. We did purchase a Dell laptop in April. Now it is November and------
Well to make a long story short, there never was a gift card and even though we have e-mails from the sales person stating we would get the gift card in 4 to 6 weeks, the company says there was no such offer available at the time we purchased our product.
Needless to say, we will NEVER deal with Dell and will let everyone know the type of false sales promises they make.
We will also review them in any venue that we can to alert other so that the may be aware of what can happen.