Holidays Fashion Complaint - refund/exchange

Review by kim_galloway on 2001-05-07
MEMPHIS, TENNESSEE -- I Came in to return a dress realized that I did not have reciept. I wanted to do an exchange and the sales representative refused. Call the district manager and she stated that she would allow me to. She did not apologize. When I started to go into detail she cut the converstation off.

To help keep me as a potential future customer, I would like the following:

I want an apology.

At the very least I would like a response from your company regarding this incident.

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