Ganz Complaint - Poorly Run Website
WOODBRIDGE, ONTARIO, -- My daughter has received several Webkinz toys. Included in the price of the stuffed animal is ta code which allows children to participate in the Webkinz.com Webkinz World.
Unfortunately the website is almost impossible to enter. I have (without exaggeration) often tried twenty times in succession only to be confronted with either a Please Wait.... message or the message that "Our servers are not functioning, please try later".
The access to utilize the website is part of the cost of each animal and the company should be able to provide this service to each purchaser! I have begun to encourage my daughter to collect stuffed animals other than Webkinz pets as the company has failed to give what has been expected.
To anyone considering purchasing a Webkinz for your child, I advise looking at other animals as an alternative. Money spent on Webkinz pets is wasted!