Robbins Brothers Complaint - Robbins Brothers- The Worlds Biggest Joke
DALLAS, TEXAS, TEXAS -- My boyfriend and I decided to go to the Robbins Brothers engagement ring store to pick out a ring. I drive by the location in Dallas every day, and after searching land and sea I thought that the "worlds biggest engagement ring store" would hold "the one". We pulled up to the 2 story building only to find that the rings were only held on the top floor. I thought this was weird. There were also not that many rings. I would honestly say that a regular jewelery store would carry close to the same amount, minus some of the big name designers. OK, whatever. So, I find a ring that I love. Not only was it ridiculously overpriced, but the saleswoman insisted that Robbins Brothers would "help" to plan the perfect proposal.
Apparently no thank you, was not good enough. Personally, I don't want a store to plan how my fiance will ask me to marry him. So we left. Apparently my sweetie went back to lay down a chunk on my outrageously expensive ring. The saleswoman then convinced him to write a series of post dated checks to make payments. Obviously this didn't work out. With the failing market the next week he lost his job. So the next payment check bounced. Instead of contacting him to find out what happened they sent it straight to collections. But it gets worse. We had no idea it was even in collections until they called my boyfriends parents! The woman from the agency said that he owed OVER $1000. The interesting thing is that he never had the ring in his possession. The collections woman said that it should have never been turned over to collections in the first place, since he did not have the merchandise.
So now the big surprise is ruined. His parents know, and on top of that it affected his credit negatively. That was by far the worst retail experience either of us have ever had. I would trust a street peddler before I would trust them.