Hydroderm Complaint - Lousy Customer Service
CULVER CITY, CALIFORNIA -- This company by far has the lousiest customer service ever. They don't even have an email on their webpage because I am sure they don't want complaint emails! I had returned my 2nd bottle of their product and ups tracking shows it was received by them on 9.29.08 - I called a few weeks after and then 5 times after that checking on my credit. Each time I called I was promised a callback and a credit. Fast forward to 2 months and I have not gotten a phone call or a credit. And each time I called and had to endure the most awful hold music and a message in between letting me know I was "caller # whatever on the queue", every representative I talked to said they did not have an answer. Does anyone there have an answer??
This is such a big ripoff and the most god-awful customer service I have had to encounter. does anyone out there know who I can call about this??