Enterprise Rental Car Complaint - Worst Customer Service
NAPERVILLE, ILLINOIS -- Never ever take a rental car from this Enterprise location
1097 E OGDEN AVE
NAPERVILLE, IL 60563-2838
Tel.: (630) 355-5572
My vehicle was involved in accident (not my fault) and while my car was in the repair shop, I had to rent a car from Enterprise. They charged me extra amount of $171.72, which insurance already paid for, but they still wouldn't refund my money back. After follow-up several times, this Jim comes up with different execuses.
He is sitting on my money and doesn't want to give my money back. He is the most ridiculous person I have ever me in my 10 years of renting car history.