Subaru Complaint - Dealership and Warranty
OAKLAND, CALIFORNIA -- Downtown Subaru is not making good on the extended warranty they sold. The "bumper to bumper" warranty provides a rental car for 5 days. But it is taking 10 days for a repair. The Service Department says it is because they cannot get the parts from Subaru any sooner. There is no dealership within 50 miles of my home.
Why does a customer have to pay for a car rental when it is Subaru's inefficiency on providing parts to their dealers? Why won't the dealer make good on a defective contract they sold?