AT&T Long Distance USA Complaint - Lied to by AT&T Reprentative
ALABAMA -- About a month after setting my long distance, local toll, and DSL service with BellSouth, an AT&T representative called me. He stated that BellSouth no longer provides long distance and that BellSouth goes through AT&T so I needed to switch over. So, reluctantly and stupidly, I said okay, I signed up with AT&T, and then I called BellSouth. Of course, the guy lied to me and now my phone situation was up in the air. BellSouth said they could only make a note on my account but couldn't promise that they could keep AT&T from switching me over. I also called AT&T and they said they could do nothing about it because it was "in process". I was switched to AT&T but I am now back with my GREAT service at BellSouth. I lost about $35 overall thanks to AT&T. Needless to say, I won't be doing business with them ever again.