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Food Lion Complaint - Poor Customer Service - Customer Service
Complaint
ELDERSBURG, MARYLAND -- The poor display of conduct by their employee's is embarrassing to the customer. One employee smells so bad and obviously does not bath. We have repeatedly reported both to the store and their 800 number and there was no improvement. Many of us in this neighborhood have stopped shopping there because we are uncomfortable around bad conduct and that they do not encourage their employee's to be clean and odor free.
I do not want someone that smells so bad that I have to go to another register, to handle my food.
I do not want someone that smells so bad that I have to go to another register, to handle my food.
Comments:
Posted by justcuz3993 on 2008-11-29:
Sometimes, body odor can be caused by medication or a medical condition..it doesn't always mean poor hygiene.
If it is poor hygiene, then yes the management has an obligation to address it. If it isn't poor hygiene, the employee has the same rights you and I have, and why shouldn't they?
If it is poor hygiene, then yes the management has an obligation to address it. If it isn't poor hygiene, the employee has the same rights you and I have, and why shouldn't they?
Posted by GenuineNerd on 2008-11-29:
Next time you go there, fill an entire shopping cart with soap, deodorant, and Lysol, then go to this person's register to see if he gets the message.
Posted by GenuineNerd on 2008-11-29:
Or this cashier should start using one of the new "clinical strength" or "professional strength" deodorants that are now on the market.
Posted by Contrary 2 Ordinary on 2008-11-29:
What the heck! I thought Food Lion was extinct. This is the outfit that pretty well went belly up after that hidden camera investigation into their expiration date changing ways. I know they all folded around here.
Posted by clutzycook on 2008-11-30:
We never had a Food Lion here, but I remember that investigation. I thought they had disappeared too. Stinky employees aside, why would you shop there when it's never certain that their expiration dates are right?
Posted by VeggieLover on 2009-10-17:
Hi Justcuz, One of the front end workers told me employee's as well as customers have complained about her odor but she still stinks. Its definitely not medical, someone did tell her about it and she said she doesn't have time to wash up.
All you guys are funny. Yeah, I remember the hidden camera investigation, too. I wish this Food Lion in Eldersburg would go belly-up and something nice would take its place.
Contrary 2, Since I live within walking distance if I need a last minute thing for dinner or breakfast, I dash in there. And I check the date and closely examine it. I do my shopping at Martin's and the prices are so much better there. A gallon of milk at Food Lion is $3.99, at Martins its $2.29. Also, I have taken in homeless and abused pets so I spend so much on feeding them I have to shop where the best prices are. That is Martin's. Thanks for talking to me.
All you guys are funny. Yeah, I remember the hidden camera investigation, too. I wish this Food Lion in Eldersburg would go belly-up and something nice would take its place.
Contrary 2, Since I live within walking distance if I need a last minute thing for dinner or breakfast, I dash in there. And I check the date and closely examine it. I do my shopping at Martin's and the prices are so much better there. A gallon of milk at Food Lion is $3.99, at Martins its $2.29. Also, I have taken in homeless and abused pets so I spend so much on feeding them I have to shop where the best prices are. That is Martin's. Thanks for talking to me.
Posted by simonthedigger on 2010-03-09:
Excuse me but just because one eployee is like that doesn't mean you should make a shadow for every other employee and make them sound bad. Do you realize how hard our job is exactly? We are understaffed, under paid, verbally abused (manager and customers), threatened by various people, under supplied, over tasked, etc. Did you know the Food Lion clerks alone have to do a 3 page cleaning list before going home, WHILE ringing up customers? We are very miserable for 2 reasons, we are treated poorly by our managers and as slaves by the public. Some of us are just trying to survive the lack of jobs right now. Last thing I need is someone insulting me for trying to survive. Sorry we can't always smile, but it's a little hard when people treat you like crap.
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