Kmart Complaint - Layaway - Lay-A-Way
BONITA SPRINGS, FLORIDA -- I made a Christmas layaway the first week of November, went to pick it up (11/29)and they had returned it to stock. They also kept the money I had put down on it. They informed me that I had not paid a payment that was due on 11/18 so they put the merchandise back never informing me of their intent to do so. They had my phone number and could have had the courtesy to call me but didn't.
I have decided not to shop at KMart ever again. They have over charged me for things, they have incompetent staff and in general are a poorly run dirty company. The only reason I have shopped here, choosing to pay higher prices than WalMart, is because I didn't want to see them go out of business which I think will happen soon.
Now I don't care. They could have notified me, it was almost a hundred dollar sale. I am of course livid! Especially when the person tried to apologize for any inconvenience.