Target Complaint - Even With Receipts Target Will Not Exchange Nor Take Returns
STAFFORD, VIRGINIA -- Last year I purchased 300.00 worth of baby shower gifts for my niece. She registered for items she needed and I purchased items from this list. I gave her mother the receipt at the baby shower just in case the items were duplicated.
Sure enough there were many items duplicated. She then tried to return the items with receipt in hand. They refused and she even spoke with a manager who told her that she could exchange 2 items and that the information would be added to a database and that customers were only allowed 2 each year.
They argued and then asked if they could exchange the items. The manager gave them the same explanation for the returns.
My family and friends all shop at target but since have all boycotted shopping there. After reading and posting at different online sites it appears that the manager (Stafford Market Place Target, Stafford, Virginia) is either misinformed, does not care about the policy or enforcing yet another unwritten policy of Target.
Hopefully, eventually this will force them out of business. It will only take time for all consumers to feel that they are being ripped off.