Exxon Gas Station - Palcentia CA Complaint - Declined Credit/Debit Card

Review by raderahaga on 2008-12-02
PLACENTIA, CALIFORNIA -- Went to this Gas station swiped my card for gas. Wanted to use it as a credit card. It declined, went inside to as the person to swipe it for me. He refused & repeated to me use as debit it declined as credit (DUH, if it refused as a credit like it will go as a debit). Well needless to say he refused. I as again to swipe the card again its my bank card I know there are funds. Must be having problems with the strip. He said no it declined outside. I went back outside & swiped 2 more times until it finally took. Went back inside to show him I knew it would work. He just kept replying it declined outside, have a good day. I told him you should learn how to give customer service correctly. He did care......

Tell me how hard could it have been just to swipe it inside? If it declined again, then great..shut me up! But it didn't... [snip - please be respectful of other members]
Comments:1 Replies - Latest reply on 2008-12-02
Posted by ringostar on 2008-12-02:
You can't use your card as a credit then a debit, it's a debit if it's attached to a bank. I find the same thing with my company, once it declines it doesn't matter it won't run again. And if there was a problem with the strip it would have just not read it not declined. The clerk did nothing wrong!

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